What to do if I have forgotten my password?

It happens to everyone of us: We all may forget something. It is not a problem at all, if you have forgotten your account password. In order to regain access to your account please follow this guide:

1.) Please open the following page: http://www.npage.de/en/password_forgotten.html

2.) Please enter the domain or the username of your website and click on the button "Receive new password".

Now the system will send you an e-mail to your e-mail address.

3.) Now, please open your e-mail account and click on the link which is contained in the e-mail.

4.) The system will immediately create a new password for you and send it to you in another e-mail.

With this new password you are able to log into your account.

Important:

If you do not receive our e-mail, please check your junk folder first. If you cannot find our e-mail there as well, please contact your e-mail provider's customer service.

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