How to terminate my paid account?

You can terminate your paid account anytime to the end of the term with us.

Please use in this case in the form below in order to terminate your paid account with us:

Download PDF form

Please send us the completed form, either by e-mail, fax or mail (contact data below).

Important: Please note that the form must be completely filled out and signed.

Contact data:

Our e-mail address: support [at] npage [dot] de (please replace [at] with @ and [dot] with . )

Our fax number: +49 1805 00 38 29 (€ 0.14 / min from a German landline Max € 0.42 / min from mobile networks....)

Our postal address:

asnetworks GmbH
Rudolfshofer Str. 39
91207 Lauf a. d. Peg.
Germany

The notice period is 3 months to the end of the contract term.
The contract for paid websites is automatically extended by the relevant minimum contract period corresponding to the payment period, unless it is terminated by either party with a notice period of 3 months to the end of the applicable term.

Note: Please note that it's not possible to delete a paid account before the expiration of the term.
And we are also not authorized to delete your account during the term.
However, in "Settings" => "Website"  => "General" you have the possibility to disable your homepage completely.
Once your contract has been terminated, the account will be automatically converted to a free basic account and you can delete your account as usual.

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